Shipping policy

We currently offer shipping within the United States.

Order processing

Orders are processed before shipment. Processing times may vary depending on order volume, product availability, weekends, holidays, or other circumstances.

Estimated delivery

Orders are shipped from a US warehouse when available.

Estimated delivery time is 3–10 business days after processing.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier delays, holidays, weather, incorrect addresses, or other circumstances outside of our control.

Shipping cost

We currently offer free US shipping on eligible orders.

Order tracking

Once your order has shipped, you will receive a shipping confirmation email with available tracking information.

Shipping address

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping addresses provided by the customer.

Lost or delayed packages

If your order appears delayed or lost, please contact us at support@lumacohome.com with your order number so we can help review the issue.

Contact

For shipping questions, contact us at support@lumacohome.com.